General FAQ
• What hardwoods do you offer?
• Can I choose the type of finish?
• What is the difference between an oil and varnish finish?
• Is the furniture truly built by Amish craftsmen?
• Is the furniture really solid wood?
• Do you offer a home delivery service?
• Do you provide complimentary services?
• Where can we view the Amish catalogs?
• Do you have more than one store in Oregon?
• Where can we learn how to care for our furniture?
• What type of guarantee do you offer?
• Can we read reviews from your customers?
• How long does it take for the furniture to be delivered?
• Can I choose the type of finish?
• What is the difference between an oil and varnish finish?
• Is the furniture truly built by Amish craftsmen?
• Is the furniture really solid wood?
• Do you offer a home delivery service?
• Do you provide complimentary services?
• Where can we view the Amish catalogs?
• Do you have more than one store in Oregon?
• Where can we learn how to care for our furniture?
• What type of guarantee do you offer?
• Can we read reviews from your customers?
• How long does it take for the furniture to be delivered?
What hardwoods do you offer?
Our hand-crafted Amish furniture is made from 100% solid-milled hardwoods. You may choose from quarter-sawn white oak, red oak, cherry, brown maple, hard rock maple, hickory or walnut. See Hardwoods.
Can I choose the type of finish?
Once you choose your hardwood, you can choose a natural finish with no coloration added or select from up to 16 stain samples for each hardwood. The furniture then receives a top coat using a oil/poly blend finish or a conversion varnish. See Finishes.
What is the difference between an oil and varnish finish?
An oil finish penetrates deep into the wood. We recommend that you apply an oil polish every six months to replenish the piece. An oil finish is very user friendly, minor scratches and dents can be repaired by the owner. A varnish finish is like a clear paint, it sits on top of the wood. It requires very little if any maintenance, simple cleaning and dusting.
Is the furniture truly built by Amish craftsmen?
Yes! You can meet our builders in our blog. See Blog.
Is the furniture really solid wood?
Yes! A refreshing alternative to the mass - produced furniture reproductions being manufactured today. Furniture that offers beauty, utility and lasting value that will enhance our lives now and for many generations to come. Feel free to visit any of our three stores in Oregon, our staff will be glad to answer any question you have. See Hardwoods.
Do you offer a home delivery service?
We offer a white glove delivery service for both local and national deliveries. See How to Buy.
Do you provide complimentary design services?
Yes - if you need someone to bounce your ideas off, our In Store designer can help you transform any space in your home or office and maximize it to its full potential and beauty. Contact us to schedule a session with our designer for an In-Store consultation. We'll discuss what you like, what you need, and what you have questions about. The cost of the consultation will be deducted from your order. See Design Services .
Where can we view the Amish catalogs?
You are welcome to view each catalog in our store, enjoy a complimentary cup of coffee or on our website. See Online Catalogs.
Do you have more than one store in Oregon?
We have three stores in Oregon; Amish Traditions in Portland and Eugene. Dovetails Furniture is located in Bend. We are a family owned and operated business.
Where can we learn how to care for our furniture?
Feel free to visit our Care and Maintenance page on our website.
What type of guarantee do you offer?
We take a great deal of pride in helping to preserve the tradition of fine early American craftsmanship. If your properly maintained furniture fails during normal use in the lifetime of the original owner, due to problems in either the craftsmanship or building material, we'll repair or replace it for free.
Can we read reviews from your customers?
Absolutely! We post the reviews from our loyal customers on our Testimonial page. You can also read reviews on our Yelp and Google page.
How long does it take for the furniture to be delivered?
Each piece is made to order and bench built by a Amish craftsman. Our lead time is 10-12 weeks.
Our hand-crafted Amish furniture is made from 100% solid-milled hardwoods. You may choose from quarter-sawn white oak, red oak, cherry, brown maple, hard rock maple, hickory or walnut. See Hardwoods.
Can I choose the type of finish?
Once you choose your hardwood, you can choose a natural finish with no coloration added or select from up to 16 stain samples for each hardwood. The furniture then receives a top coat using a oil/poly blend finish or a conversion varnish. See Finishes.
What is the difference between an oil and varnish finish?
An oil finish penetrates deep into the wood. We recommend that you apply an oil polish every six months to replenish the piece. An oil finish is very user friendly, minor scratches and dents can be repaired by the owner. A varnish finish is like a clear paint, it sits on top of the wood. It requires very little if any maintenance, simple cleaning and dusting.
Is the furniture truly built by Amish craftsmen?
Yes! You can meet our builders in our blog. See Blog.
Is the furniture really solid wood?
Yes! A refreshing alternative to the mass - produced furniture reproductions being manufactured today. Furniture that offers beauty, utility and lasting value that will enhance our lives now and for many generations to come. Feel free to visit any of our three stores in Oregon, our staff will be glad to answer any question you have. See Hardwoods.
Do you offer a home delivery service?
We offer a white glove delivery service for both local and national deliveries. See How to Buy.
Do you provide complimentary design services?
Yes - if you need someone to bounce your ideas off, our In Store designer can help you transform any space in your home or office and maximize it to its full potential and beauty. Contact us to schedule a session with our designer for an In-Store consultation. We'll discuss what you like, what you need, and what you have questions about. The cost of the consultation will be deducted from your order. See Design Services .
Where can we view the Amish catalogs?
You are welcome to view each catalog in our store, enjoy a complimentary cup of coffee or on our website. See Online Catalogs.
Do you have more than one store in Oregon?
We have three stores in Oregon; Amish Traditions in Portland and Eugene. Dovetails Furniture is located in Bend. We are a family owned and operated business.
Where can we learn how to care for our furniture?
Feel free to visit our Care and Maintenance page on our website.
What type of guarantee do you offer?
We take a great deal of pride in helping to preserve the tradition of fine early American craftsmanship. If your properly maintained furniture fails during normal use in the lifetime of the original owner, due to problems in either the craftsmanship or building material, we'll repair or replace it for free.
Can we read reviews from your customers?
Absolutely! We post the reviews from our loyal customers on our Testimonial page. You can also read reviews on our Yelp and Google page.
How long does it take for the furniture to be delivered?
Each piece is made to order and bench built by a Amish craftsman. Our lead time is 10-12 weeks.
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